At our website, we aim to provide flexible and reliable shipping options to meet your needs. Below, you’ll find all the information you need regarding our shipping process, delivery times, and how to address sizing issues.
Order Processing Time
- Processing Time: Orders for in-stock items are typically processed within 3-5 business days.
- Order Confirmation: After placing an order, you will receive a confirmation email that includes details of your purchase.
- Tracking Information: Within 3-5 days after placing your order, you will receive a tracking code via email, allowing you to monitor your shipmentâs journey.
Shipping and Delivery Times
- Delivery Timeframe: After processing, orders are generally delivered within 1-4 weeks, depending on the shipping method chosen during checkout. Please note that the delivery time does not include order processing time.
- Worldwide Shipping: We proudly offer international shipping with no destination restrictions.
- Delivery Location: All orders are delivered directly to your provided address. If your tracking code shows “delivered” but you have not received the package, please check with your local post office before contacting us.
Handling Sizing Issues
If you receive an item in the wrong size, we are here to help:
- Contact Us: Visit our Contact Us page to report any sizing issues.
- Required Information: To help us resolve the issue, please provide three images of the following measurements:
- Chest Size
- Length
- Sleeve Size
- Free Replacement: Once we verify the information, we will ship a replacement in the correct size at no additional cost to you.
Shipping Locations
We utilize a network of international warehouses to ensure efficient delivery. Your order may be shipped from one of the following locations:
- China
- Taiwan
- Hong Kong
- United States
- United Kingdom
- Other international locations
Holiday Shipping Delays
During peak holiday seasons such as Christmas, shipping times may be longer than usual due to increased demand. We recommend placing your orders well in advance during these times to avoid delays.
Have Questions? Contact Us!
If you need assistance with your order or have further questions, feel free to visit our Contact Us page. We’re here to ensure your shopping experience is smooth and enjoyable.